Jayrah Solamillo posted an update 2 months, 1 week ago
Difference between Policy, Processes, and Procedures
Policy, procedures, and processes are all important elements of organizational management. Although they may sound similar, each term refers to a distinct concept:
Policy: A policy is a high-level statement of intent that provides guidance on how an organization should operate. Policies are broad in nature and establish the overall principles that guide decision-making within an organization. They are typically established by senior management or a board of directors and are used to set the tone for an organization’s culture, values, and goals. For example, a company might have a policy that outlines its commitment to diversity and inclusion.
Procedure: A procedure is a set of specific instructions that outlines how a particular task or activity should be completed. Procedures are more detailed than policies and provide step-by-step guidance for performing a specific task or process. They are often written in a standard operating procedure (SOP) format and provide clear instructions on what needs to be done, how it needs to be done, and by whom. For example, a company might have a procedure that outlines how to request time off from work.
Process: A process is a series of interconnected steps that are designed to achieve a specific outcome. Processes are broader than procedures and encompass a wider range of activities. They are used to describe how work is done within an organization and can be used to identify areas for improvement and optimization. For example, a company might have a process for onboarding new employees that includes several steps, such as conducting interviews, background checks, and training.
In summary, policies provide high-level guidance, procedures provide detailed instructions, and processes describe how work is done. All three are important for effective organizational management and should be developed and implemented with care.