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Kiara Denise Nodado posted an update 2 years, 12 months ago
Quality assurance (QA) and quality control (QC) are two interrelated terms in the field of quality management, but they have different meanings and functions.
Quality assurance is a proactive approach to prevent defects or errors from occurring in the first place. It involves the creation and implementation of processes, procedures, and policies to ensure that a product or service meets or exceeds the desired level of quality. QA is focused on the prevention of defects and aims to continuously improve the overall quality of a product or service. It also involves monitoring and evaluating the processes used to create the product or service, ensuring that they are efficient and effective.
Quality control, on the other hand, is a reactive approach that involves the detection and correction of defects or errors in a product or service after it has been produced or delivered. QC involves monitoring and testing the product or service to ensure that it meets the specified quality standards. QC is focused on the detection of defects and aims to minimize or eliminate them before the product or service reaches the customer.
In summary, QA is focused on preventing defects from occurring, while QC is focused on detecting and correcting them after they have occurred. Both QA and QC are important components of a quality management system and are necessary for ensuring the consistent delivery of high-quality products and services.