• Gleizyl A. Lumingkit posted an update 2 months, 1 week ago

    Process, procedures, and policies are all important components of organizational management. They are distinct concepts, although they are often used interchangeably. Here are their differences:

    Process: A process is a set of steps or activities designed to achieve a specific outcome. It is a series of interrelated activities that are performed in a particular sequence to achieve a specific goal. For example, a sales process might include activities such as prospecting, qualifying leads, making sales calls, and closing deals.

    Procedures: Procedures are detailed step-by-step instructions that explain how to perform a specific task or activity. They are often created to ensure consistency and quality in the execution of processes. Procedures are typically documented and communicated to employees to ensure that they understand how to perform a task correctly and consistently.

    Policy: A policy is a set of guidelines or rules that govern how an organization operates. Policies define the organization’s approach to specific issues and provide guidance on how to handle them. Policies can cover a wide range of topics, from employee behavior to the use of company resources.

    In summary, processes are a series of steps or activities that lead to a specific outcome, procedures are detailed instructions for performing a task or activity, and policies are guidelines or rules that govern an organization’s operations.

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