Quality assurance (QA) and quality control (QC) are essential components of a quality management system, but they serve different purposes and are implemented at different stages of the production process.

Quality Assurance (QA) is a process-oriented approach focused on preventing defects by improving and stabilizing production processes. It…[Read more]

Do you wonder what quality means? Lets dwell deeper into it.

A definition of quality is “your focus on the satisfying your customer’s needs”. Therefore, it can be said that the “quality of a product or service” is the extent to which it incorporates features and characteristics that allow the customer to use it. At the same time you are satisfyin…[Read more]