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Lad Francis Baliola posted an update 2 months, 1 week ago
What is the difference between policy, processes, and procedures?
Policy, processes, and procedures are all essential elements of organizational management and are mutually exclusive. While these terms are frequently used interchangeably, there are some important distinctions between them.
A policy is a high-level statement that describes an organization’s general strategy or stance on a certain problem. Policies are often broad in scope, and they are created to govern decision-making and actions within the organization. Processes, on the other hand, are the actions or processes taken to complete a certain task or goal. Processes are more detailed than policies and are used to outline how work should be done within a organization. Procedures are even more specific than processes in that they outline the exact actions that must be taken to complete a certain activity or achieve a specified result. Procedures are frequently written in a step-by-step manner, and they provide a clear and consistent procedure for carrying out a task.
In summary, policies provide guidance on an organization’s approach to a particular issue, processes outline how work should be done within the organization, and procedures provide detailed instructions for completing specific tasks. Together, policies, processes, and procedures form the foundation for effective organizational management, ensuring that everyone in the organization is working towards common goals and objectives in a consistent and efficient manner.